Cold Spring Harbor’s #1 Data Recovery | Computer Consultants | Home & Office Networking | Remote Support
Speak with a real computer technician at Networks by DesignSpeak with a Real Technician516-889-0777 Computer Workshop Location for Networks by DesignStop by our Office Workshop51 Alabama Avenue,
Island Park, NY
24/7 Computer Emergency Repair Drop-Off CenterAfter Hours & Weekend Drop Off10 W Broadway Suite 11L
Long Beach, NY



 

Remote Support?

Having an issue with your computer and can't wait for a scheduled appointment?
We can help you remotely over the phone!

Call 516.889.0777



 

Click on your operating system to get started

Remote Support online for Windows            Remote Support online for MAC

Download Teamviewer 9 Full Version  |  Linux
Remote Session Screen Example




 

What is remote support?

Our remote support software allows us (with your permission) to gain access to your laptop or desktop remotely to quickly diagnose and fix the issues you might be having
 

Is remote support safe?

YES. In order for us to remote into your laptop or desktop, you must call us and provide us with your id and password which is generated when you install our remote software. Don't worry, you have to click "Allow" for us to be able to remote into your computer and when we have finished fixing your issue the connection is closed. Once the connection is close we cannot get back in without your permission.
 

Can you fix everything with remote support?

Unfortunately we cannot fix all problems remotely and in order to connect to you computer you to need to have an internet connection to your laptop or desktop.


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Problems Loading Teamviewer on Mac?

Connecting to Teamviewer on Mac can be tricky, because of Apples security.  Apple has a security feature where it blocks by default, everything from running/installing/opening that was not downloaded from the app store.  Since our version of Teamviewer is not in the App store and cannot be, our customers have to manually grant permission to open our version of Teamviewer to run on their Mac.  There is two ways to grant access to run/install/open our version of Teamviewer.

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